Chapter 7 - Organization & management

refers to a diagram that outlines the internal management structure.

________ is both downward /top- down and upward /bottom- up.

It is a group of employees who have joined together to ensure their interests are protected.

________ are less likely to make mistakes if some of the tasks are performed by subordinates.

Giving a subordinate the authority to perform particular tasks.

Refers to the levels of management in any organization, from highest to lowest.

The ________ is more concerned with guiding, leading and supervising employees, than commanding.

________ are less remote from the lower level of the hierarchy.

When advertising for a vacancy, a job description is needed so that the people applying for the job can see if they are suitable for the work expected of them.

It is only the authority to perform the task that is being given, not the ________.

________ must try to measure & evaluate the work of all employees and groups to make sure they are on track according to their targets and aims.

It is the number of subordinates working directly under a manager

Senior managers who lead a particular department or a division of business

Have direct responsibilities for people below them in the hierarchy of organization

Junior managers who have direct control over the employees below them in the organizational structure

Specialists who provide support, information & assistance to the line managers